I have worked with Volker for over ten years and he has provided consistently excellent service over that time. He listens really well to your issue and then provides you with a clear and concise solution. In ten years I don’t think I’ve ever found something that Volker doesn’t know about Paprika in particular. A pleasure to work with him.
Volker and Tracey have been a great help to us, recently providing training sessions for our organisation. With their aid and professionalism we’ve enabled users to gain more expertise and understanding with our system to make processes more efficient. They provided insight geared to our setup and answered questions specific to our needs. They were a great help, were a pleasure to work with and we will definitely use them again!
Volker Bendel worked with us when we requested a new trainer to come in and explain the Paprika system and it’s set up after feeling let down by the previous trainer in the level of quality of explaining/training on the new system.
We were very impressed by Volker in his level of efficiency, understanding of our current finance structure set up and working fast towards moving that across into the new system the best we wanted it to. He was able to answer all of our questions very quickly, grasping what we wanted immediately and was always very good in getting back to any queries on the phone or email after the training sessions.
Volker’s note taking also proved very accurate of what we had covered in each training session, clearly listing the solutions that were suggested to help us remember what was said on any particular issue by looking back on the notes.
We wanted Volker to finish the remainder training sessions, as our trainer, after he departed Paprika and made that request to Paprika due to the level of his quality.
We would recommend him as a consultant as he is always accessible and prioritises your needs the way one would expect from a service they are paying for.